Tactical Santa

Contact Us

You may contact us at 1-866-75-SANTA or santa@tacticalsanta.com or feel free to complete the fields below and we will respond to your inquiry within 24 hours.






First Name:
Last Name:
Address Street 1:
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Zip Code: (5 digits)
Daytime Phone:
Evening Phone:

Returns/shipping policy:



Any products purchased through Tactical Santa are guaranteed against defects caused in the manufacture of-, or in improper packaging for shipping from-, the manufacturer for all items sold. 


In the unlikely event that the product sold displays defects NOT caused from improper use or storage, the consumer should return the product with written notice of the defect and their return address to Tactical Santa at this address:


Tactical Santa

7325 Brigmore Drive

Charlotte, NC 28226


Tactical Santa will replace the product (if it is indeed deemed defective on the fault of the manufacture or improper shipping) with the same product or one of equal/greater value.


Tactical Santa and its distributors are not responsible and cannot be held liable for damages/issues caused by improper use or storage of our products.  Please contact us by phone at (704) 819-3798 or via email to santa@tacticalsanta.comwith questions or concerns.


Privacy policy:


Thank you for visiting our Tactical Santa.  This privacy policy tells you how we use personal information collected at this site.  Please read this privacy policy before using the site or submitting any personal information.  By using the site, you are accepting the practices described in this privacy policy.  These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis.  You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.



Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors.  The information you provide is used to fulfill your specific request.  This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.




Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered.  Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site.  Cookies can also help customize the Site for visitors.  Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information.  Aggregate cookie and tracking information may be shared with third parties.




Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation.  We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.




Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.




Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By Phone: 704-819-3798


We reserve the right to make changes to this policy. Any changes to this policy will be posted.


Terms and Conditions:


Price of Product/Service

Prices of our products are subject to change.  The prices listed on the website may be negotiated for larger orders.  Please contact us with any questions or concerns.


Mode for Payment

Tactical Santa is set up to accept all major credit cards, Paypal, and cashier’s checks.  No product will be shipped until payment is processed.  We do not offer credit terms unless arranged through GSA Schedule purchases, and we do not accept foreign currencies; to include Bhat, Krugerrands, or beads/shells. 


Orders by credit card are subject to a fee to offset that charged by the bank:


Visa, MasterCard, and Discover = 2.18%

American Express = $3.5%


Orders by Paypal are subject to their fee.  For best calculation of that fee, we prefer this one -http://www.rolbe.com/paypal.htm


Specification of goods and/or services

The products sold by Tactical Santa are listed on our site or can be found on the links to our dealer’s sites.  We attempt to make this as clear as possible.  Any questions about specific products can be directed to us personally or to the manufacturer.  Tactical Santa reserves the right to not know every dimension or specification about each product and may refer you to the manufacturer if necessary.


Terms of Delivery

Tactical Santa will strive to get your product shipped either the same day, or next business day, from the time payment is received and processed.  Please note that weather delays, national holidays, or acts of nature (natural or unnatural) may prevent this from occurring.  We will strive to get your product out the next possible day.  We offer multiple shipping options for your shopping enjoyment. 


If a next day order placed is out of stock or unavailable at the time, we will contact you as soon as possible, typically the same day, and notify you of this so you can make the decision that’s best for your need.  Tactical Santa reserves the right to be out of stock on items.


Please see “Returns/Shipping policy”


Customer's obligations in the deal

You prepay for the product or service ordered


Supplier's obligations in the deal

We get that product to you as soon as possible or as fast as you’re willing to pay for by way of service


Terms for cancellation and refunds

Cancelled orders after they have been shipped are the responsibility of the purchaser.  If the item is not as ordered, or is defective by the manufacturer or by shipping methods, please see “Returns/Shipping policy”










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